Paying GFail victims get 15 days of free service
To make up for the brief Gmail outage early this morning, businesses and governments who pay to use Google’s webmail service through the premiere edition of Google Apps will get a 15 days of free service added to their accounts, according to the Associated Press.
That seems like a lot of free email, particularly since "the great Gmail outage of February 2009" lasted only a few hours, at a time when many Californai residents were asleep. Plus, users who enabled offline access for Gmail could still access existing emails, they just couldn’t send or receive. Still, for customers in Europe and Asia, this came closer to key business hours, and with email becoming more and more central to productivity, even a few hours of downtime can be disastrous - as I complained during the last major GFail in August.
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